Privacy Policy

Privacy Policy

Privacy Policy describes the principles of processing information about you, including personal data and cookies.

1. General information

1. 1. This policy applies to the website operating at the URL: agamed.pl
2. 2. The operator of the service and the Administrator of personal data is: Agamed
3. 3. Operator’s contact email address: kontakt@agamed.pl
4. 4. The Operator is the Administrator of your personal data in relation to data provided voluntarily on the Service.
5. 5. The Service uses personal data for the following purposes:
   • a. Handling inquiries via the contact form
   • b. Presentation of offers or information
6. 6. The Service collects information about users and their behavior in the following ways:
   • a.Through data voluntarily entered in forms, which are entered into the Operator’s systems.
   • b. Through storing cookies on users’ end devices.

2. Selected data protection methods used by the Operator

1. 1. Places where personal data and login details are entered are protected at the transmission layer (SSL certificate). Thanks to this, personal data and login data entered on the website are encrypted on the user’s computer and can only be read on the target server.
2. 2. User passwords are stored in a hashed form. The hashing function works in one direction, which means it cannot be reversed, which is currently the standard method for storing user passwords.
3. 3. The Operator periodically changes its administrative passwords.
4. 4. To protect data, the Operator regularly performs backups.
5. 5. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.

3. Hosting

1. 1. The Service is hosted (technically maintained) on the servers of: cyberfolks.pl
2. 2. The hosting company maintains server logs in order to ensure technical reliability. The following may be recorded:

• a. resources identified by URL (addresses of requested resources – pages, files),
• b. time of request arrival,
• c. time of response sent,
• d. name of the client station – identification performed by the HTTP protocol,
• e. information about errors that occurred during the HTTP transaction,
• f. URL address of the page previously visited by the user (referer link) – if access to the Service occurred via a link,
• g. information about the user’s browser,
• h. information about the IP address,
• i. diagnostic information related to the process of ordering services through the website,
• j. information related to the handling of email correspondence sent to the Operator and sent by the Operator.

4. Your rights and additional information on how data is used

1. 1. In certain situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform a contract concluded with you or to fulfill obligations imposed on the Administrator. This applies to the following groups of recipients:
   • a. hosting company under a data processing agreement
   • b. banks
   • c. payment operators
2. 2. Your personal data is processed by the Administrator no longer than necessary to perform activities related to it specified by separate regulations (for example accounting regulations). In the case of marketing data, the data will not be processed for longer than 3 years.
3. 3. You have the right to request from the Administrator:
   • a. access to your personal data,
   • b. rectification of your data,
   • c. erasure of your data,
   • d. restriction of processing,
   • h. data portability.
4. 4. You have the right to object to the processing indicated in point 3.2 regarding the processing of personal data for the purposes of legitimate interests pursued by the Administrator, including profiling, however the right to object may not be exercised if there are valid legitimate grounds for processing that override your interests, rights and freedoms, in particular the establishment, exercise or defense of legal claims.
5. 5. You have the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.
6. 6. Providing personal data is voluntary but necessary to use the Service.
7. 7. Automated decision-making processes, including profiling, may be carried out in relation to you for the purpose of providing services under the concluded agreement and for the Administrator’s direct marketing purposes.
8. 8. Personal data is not transferred to third countries within the meaning of personal data protection regulations. This means that we do not transfer it outside the European Union.

5. Information in forms

1. The Service collects information voluntarily provided by the user, including personal data if provided.
2. The Service may record information about connection parameters (timestamp, IP address).
3. In some cases, the Service may record information facilitating the linking of data in the form with the email address of the user filling out the form. In such a case, the user’s email address appears within the URL of the page containing the form.
4. Data provided in the form is processed for the purpose resulting from the function of a specific form, for example to handle a service request, business contact, service registration, etc. Each time, the context and description of the form clearly inform what it is used for.

6. Administrator logs

1. 1. Information about user behavior on the Service may be logged. These data are used for the purpose of administering the Service.

7. Important marketing techniques

1. 1. The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The Operator does not transfer personal data to the service operator, only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding information about user preferences collected by the Google advertising network, users can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/
2. 2. The Operator also uses the Facebook Pixel. This technology allows Facebook (Facebook Inc. based in the USA) to know that a person registered on Facebook uses the Service. In this case, it is based on data for which Facebook itself is the administrator. The Operator does not provide any additional personal data to Facebook. The service is based on the use of cookies on the user’s end device.

8. Information about cookies

1.  1.The Service uses cookies.
2. 2. Cookies are IT data, in particular text files, which are stored on the user’s end device and are intended for use on the Service’s websites. Cookies usually contain the name of the website they come from, the time they are stored on the end device and a unique number.
3. 3. The entity placing cookies on the user’s end device and accessing them is the Service operator.
4. 4. Cookies are used for the following purposes:
   • a. maintaining the user session of the Service (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Service,
   • b. implementation of the purposes specified above in the section “Important marketing techniques”.
5. 5. Within the Service two basic types of cookies are used: “session” cookies and “persistent” cookies. Session cookies are temporary files stored on the user’s end device until logging out, leaving the website or turning off the software (web browser). Persistent cookies are stored on the user’s end device for the time specified in the cookie parameters or until they are deleted by the user.
6. 6. Web browsing software (a web browser) usually allows cookies to be stored on the user’s end device by default. Users of the Service may change these settings. The web browser allows cookies to be deleted. It is also possible to automatically block cookies. Detailed information about this is available in the help or documentation of the web browser.
7. 7. Restrictions on the use of cookies may affect some of the functionalities available on the Service’s websites.
8. 8. Cookies placed on the user’s end device may also be used by entities cooperating with the Service operator, in particular companies such as Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), and Twitter (Twitter Inc. based in the USA).

9. Managing cookies – how to give and withdraw consent in practice

1. 1. If the user does not want to receive cookies, they can change the browser settings. Please note that disabling cookies necessary for authentication processes, security, and maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites.
2. 2. To manage cookie settings, select the web browser you use from the list below and follow the instructions:

• Edge
• Internet Explorer
• Chrome
• Safari
• Firefox
• Opera

Mobile devices:

• Android
• Safari (iOS)
• Windows Phone